• Responsible for booking ice time, birthday parties and corporate parties as required
• Responsible for taking payments, assisting customers, sharpening skates
• Assist Ice Centre Manager with accounting duties including purchase orders, collections, cash balances, income reports, insurance reports, etc.
• Assist with marketing, promotions, advertising campaigns, website updates, events, etc.
• Be aware of various types of legal issues, ensure license agreements and waivers are executed properly
• Supervise Front Desk Attendants and Ice Ambassadors as well as prepare weekly schedules for part time staff
• Process payroll for Manager's approval
• Complete annual employee reviews for Front Desk Attendants
• Any other related duties as specifically assigned

• Responsible for opening and closing of store
• Responsible for customer service, displays, keeping store clean/tidy and restocking shelves
• Responsible for customer transactions and balancing at the end of the day

• Loves fashion
• Team player
• Flexible availability
• Outgoing

• 1 year retail experience
• Excellent customer service skills
• Team player
• Has to have open availability (days, nights, weekends)

• Booking appointments
• Managing a multi-line phone system
• Checking clients in and out of the salon
• Product sales, ensuring client satisfaction
• Cross-promoting salon services
• General salon organization

• Must be flexible for days/weekends/nights
• Previous retail experience an asset
• Excellent customer service skills
• Team player who possess good communication skills
• Must have a PASSION FOR SHOES!

• Assist customers in purchasing a phone by providing excellent customer experience
• Works well in a team dynamic
• Handles cash register & phones
• Key holder

You are a friendly, customer-focused individual who understands the importance and intricacies of being ready to serve the customer. As such you have the understanding, skills and resources to deliver the optimal customer experience. In a performance driven culture you excel at executing the Customer Service Strategy and delivering results. You are a team player who has earned the respect of your peers through commitment, partnership and effective communication.

Position Highlights:

* Execute the appropriate selling behaviours consistently to achieve results

* Build your client base through establishing and maintaining strong customer relationships, follow-up on satisfaction of purchases and notifying customers of up-coming events/promotions

* Leverage Product Knowledge as a differentiating factor in the service experience

* Understand the competitive market and be aware of the trends and new products

* Assist in the execution of special events, seasonal gift with purchase and holiday programs

Qualifications:

* Demonstrated customer focus

* Demonstrated strong communication and motivation skills

* Ability to translate behaviours into optimal selling experience and achievement of results

* Full flexibility with schedule (including evenings and weekends)

* Detail oriented; results-oriented

* Passion for cosmetics

Hbc welcomes all applications for this position, however, only those applicants selected for an interview will be contacted.

• Jewellery sales experience is not necessary.
• The ideal candidate should possess a passion for fine jewellery and sales.
• In addition the successful candidate will possess a positive attitude, be a team player and provide exceptional customer service.
• We offer a competitive salary, commissions and benefits package.